How may we contact you?
Please feel free to email us anytime with questions at email@example.com.
How are you handling COVID-19?
We allow all books returned from subscribers to remain in quarantine for 14 days of receiving the package back. We sanitize every page of our board books after and the front and back of all easy reader and chapter books after our quarantine period has ended.
How long can I keep the books?
As long as you need to of course! There is no timeframe for when you must return the books. However, we recommend keeping the board book and easy reader books for 1 to 2 weeks and chapter books for 4 to 8 weeks
How will I remember to send them back?
We text periodic reminders :)
Do I have to pay for shipping?
Absolutely not! Shipping is always included. We even provide a postage paid envelope in each box.
Can I choose the books in each box?
You may! We give our chapter book readers the option to choose their books. For our board book and easy reader subscribers, simply indicate books you’d like to be included on the profile survey we email to you.
How can I purchase the books I want to keep?
Find the price of the book on the included feedback form in each box and the head to our website. From there, choose “purchase books” from the main menu and then add the product to your cart that matches the price of the book(s) you want to purchase.
Do I receive weekly or monthly boxes?
Neither :) We will mail you the first box of books for you to read and enjoy. When we receive the books back, we will mail out your next box.
Does my subscription automatically renew?
It does not. We do not want our subscribers stuck in long term subscriptions. You may simply choose to renew when your subscription ends, and we certainly hope you do :)
How can I purchase a gift subscription for someone else?
You may order a birthday gift subscription or baby shower gift subscription OR purchase any other reading subscription and include the separate shipping address. We will reach out to you then to coordinate your gift.
Is My Bookworm Box a Socially Conscious Company?
Yes! We donate all of our used books (once we determine they are no longer in good enough shape to continue mailing to our readers) to Reading Is Fundamental. We also hold periodic book drives in our hometown of Columbus, Ohio. We donated books from our first book drive to Nationwide Children's Hospital here in Columbus.